The Future of Retail in China

Event Overview

Join us for an afternoon of insightful discussions with industry leaders, thought leaders, and top retail executives. Gain valuable perspectives on the future of retail in China through dynamic panel discussions and interactive sessions. This event is especially relevant to professionals working in retail, consumer goods, strategy, CX, marketing, or at the C-level.

Agenda

Panel I: New' New Retail' This panel will explore the role of physical stores in a digital world, the impact of direct-to-consumer (D2C) on retail, strategies for cultivating customer loyalty, and the influence of social selling. From Customer to User. Keynote address by Jacob Johansen, Author of "From Customer to User".

Panel II: Ready, Compliant, and Fit? Delve into the current retail landscape, including the status of China's retail scene, compliance regulations, logistics, tax compliance, and the key challenges and opportunities facing retailers.

Panel III: Hole-in-the-Wall or the Mall? Retail formats of the future. Discussing customer preferences, the effectiveness of standalone flagship stores versus mall locations, and the survival of independent retailers.

Panel IV: How MNC retailers can and must adapt to China. Exploring the necessary adjustments for multinational retailers in China's evolving retail environment and the potential lessons that the world can learn from Chinese retail. Insight from IKEA: A conversation between Aleksey Efremov, VP of IKEA China, and Simon Lichtenberg, CEO of Trayton Furniture, about IKEA's initiatives to change retail and the world.

Networking Session

Connect and collaborate with industry peers over food by Azul and wine by Riverdale Fine Wines. Join us for an afternoon of big ideas, bold strategies, and game-changing insights. You'll leave inspired, prepared, and connected to the people leading retail into tomorrow. Don't miss this opportunity to be part of the conversation that will define the next era of retail in China!